Mission & Purpose

Vox Church exists to see New England changed from the least-churched region in the United States to the most spiritually vibrant place on earth. The People & Culture team supports a healthy, high-performing, and Christ-centered staff so that every team member can flourish and fulfill their calling. This role carries the human resources function for Vox — ensuring our people practices are excellent, compliant, and reflect the care and integrity of the Gospel.

Salary to be discussed during the interview process

Key Responsibilities

Recruitment & Team Member Lifecycle

Own recruitment administration — post and close jobs in APS, coordinate the hiring workflow, and prepare offer and rejection letters; schedule and support interviews as needed.
Administer onboarding (background checks, new-hire documentation, system setup, onboarding tasks) and offboarding (exit administration, final pay coordination, benefits termination, APS termination).
Process status changes — compensation adjustments, reporting-structure updates, and position changes — and support annual updates to salaries and housing allowances.

Payroll & HR Systems

Ensure all payroll is submitted accurately and in a timely manner.
Administer APS system needs — user support, password resets, manager assignments, and troubleshooting — and serve as the point of contact for eSELFSERVE questions.

Compliance & Risk Management

Own compliance with federal, state, and local employment laws — including FLSA, DOL, ADA, PWFA, the Pump Act, and state-specific regulations — across Vox's multi-state operations.
Maintain I-9 / E-Verify compliance; manage unemployment and workers' compensation claims; keep compliance posters current; and oversee ACA / 1095 processing.

Leave & Accommodation Management

Administer and track all leave types across states — FMLA, state family-leave programs, paid leave, STD, LTD, and Vox leaves.
Coordinate ADA and PWFA reasonable accommodations, partnering with managers and ensuring appropriate documentation.

Benefits Administration

Support open enrollment, qualifying life events, and ongoing benefit changes and deductions.
Complete monthly benefit reconciliations; provide administrative support for the 403(b) plan; and maintain accurate records and vendor communication.

Policy, Handbook & Pay-Practice Guidance

Create, revise, and maintain policies, the Team Member Handbook, and the Volunteer Guidebook, including distribution and signature tracking.
Create, revise, and maintain job descriptions as requested.
Provide interpretation and guidance on pay practices — FLSA/DOL, exempt/non-exempt determinations, overtime, travel time, and break compliance.
Support compensation projects — PTO accrual updates, annual salary adjustments, and payband evaluation — including clergy-specific compensation structures such as housing allowances.

Employee Relations & Records

Serve as a trusted point of contact for team-member questions, needs, and concerns.
Guide managers on employee relations, corrective action, conflict de-escalation, and performance improvement plans.
Administer the process for handling underperforming team members — documentation, PIPs, and terminations — with pastoral sensitivity and legal soundness.
Maintain accurate personnel files in compliance with retention requirements.

Leadership, Projects & Reporting

Provide best-practice recommendations to strengthen HR processes and reduce organizational risk, functioning as a 'mini HR manager' as the role matures.
Lead HR reporting and special projects; create and implement SOPs; and support internal communications related to HR programs and policies.
Mentor and provide guidance to HR-administrative staff or volunteers as needed.

Competencies & Aptitudes

Strong written and verbal communication skills.
High attention to detail, organization, and administrative excellence.
Absolute commitment to confidentiality and the careful handling of sensitive information.
Positive, optimistic, upbeat attitude; resourceful, adaptable, and proactive.
Sound judgment and the ability to handle sensitive employee matters with grace and professionalism.
Knowledge of multi-state employment law and the ability to interpret and apply it (independently at the senior level).
Ability to advise and coach managers and leaders with both pastoral sensitivity and professional authority.

Qualifications

3–7+ years of progressive HR experience; scope and level of responsibility scaled to the candidate's experience.
Bachelor's degree in Human Resources, Business, or a related field — or equivalent experience.
Working-to-advanced knowledge of employment law (FLSA, DOL, FMLA, ADA/PWFA) and multi-state compliance.
Experience with policy creation, accommodations, and pay-practice guidance strongly preferred for the senior end of the range.
Proficiency with HRIS / payroll systems (APS experience a plus) and Microsoft Office.
PHR or SHRM-CP required; SHRM-SCP or SPHR preferred for the senior level.
Experience supporting a faith-based or multi-campus organization a plus.

Spiritual & Character Requirements

A growing, committed follower of Jesus Christ with a vibrant personal relationship with God.
Full agreement with and ability to uphold Vox Church's Foundational Beliefs — including the inspiration and authority of Scripture; the triune Godhead; the deity, substitutionary death, and resurrection of Jesus Christ; the person and work of the Holy Spirit; salvation by grace through repentance and faith; and Vox's teaching on human beings, marriage, heaven and hell, and the Church (including believer's baptism).
Embraces and lives out Vox's three core values — Jesus at the Center, Intentional Community, and City Mission — and reflects the seven Vox Distinctives.
An active, contributing member of Vox Church or another local, Bible-believing church.
Willing to become a member of Vox Church
Demonstrates Christ-like character, integrity, and discretion in all interactions.

Compensation: $1.00 - $1.00 per hour

Vox Church

Vox Church is one church in 13 locations across the North East. Planted in 2011, our mission is to see New England go from the least churched region in the United States to the most spiritually vibrant place on earth.