Mission:

Vox Church is seeking a detail-oriented and technically proficient Rock System Administrator to join our Digital Team and oversee our church management system, ensuring it effectively supports our ministry operations. This role is vital in maintaining data integrity, implementing system improvements, developing automated workflows, and providing technical oversight to ensure Rock meets the evolving needs of our church community and supports our ministry's vision and goals.

Outcomes:

Rock Product Management: Work alongside other members of the Digital Team and lead the ongoing development of the Rock Church Management System. Ensure the system remains up-to-date, secure, and optimally configured to support church operations. Administer feature rollouts and system updates.
Process Improvement: Collaborate with church ministry leaders to understand current needs and identify systemic solutions. Create and manage thorough project plans to implement improvements that will set our team up for success. Document and standardize best practices.
Technical Support and Issue Resolution: Address challenging and highly impactful Rock requests and issues in areas like workflows and processes. Provide simplified solutions to complex problems, always keeping the ultimate goal of helping people.
Automation and Integration: Develop and maintain automated workflows and jobs within Rock. Integrate Rock with other systems to ensure seamless data flow and consistent system stability and effectiveness.

Competencies:

Interpersonal Skills: Effective interpersonal skills to foster collaboration and build strong working relationships with diverse teams.
Technical Aptitude: Strong understanding of database management, system configuration, and digital tools with the ability to quickly learn new technologies.
Problem-solving: Excellent analytical thinking and creative problem-solving skills to address technical challenges and system limitations.
Communication: Clear communication skills to explain technical concepts to non-technical staff and translate ministry needs into technical requirements.
Project Management: Ability to manage multiple system improvement projects simultaneously while maintaining regular system operations.
Attention to Detail: Meticulous approach to data management, system configuration, and documentation to ensure accuracy and reliability.
Continuous Learning: Self-motivated to stay current with Rock CMS capabilities, updates, and best practices in church management systems.

Other Information:

Reports to: Operations Pastor

Work Location: In person at 131 Commercial Parkway, Branford, CT

Schedule: The position is full-time.

Compensation: Commensurate with experience and qualifications.

Vox Church

Vox Church is one church in 11 locations across the North East. Planted in 2011, our mission is to see New England go from the least churched region in the United States to the most spiritually vibrant place on earth.